Frequently asked
questions.

Origami is Nava's first collection — ten pieces, each resolved around a single geometric decision. The forms are inspired by the logic of folding: one move, one consequence, nothing added that isn't necessary.

9kt gold is 37.5% pure gold alloyed with metals that give it durability and wearability. It is harder than 18kt or 22kt gold, which makes it better suited to everyday wear. Nava's position is simple: the design is the value, not the carat weight.

Not currently. All Nava pieces are made in 9kt gold.

Each piece page carries a size guide. If you are uncertain, mention it when you begin your order — we will walk you through it over WhatsApp before anything is confirmed.

Tap "Begin an order" on any piece page. This opens a WhatsApp conversation with a pre-filled message. We confirm details, size, and delivery address over WhatsApp before the piece goes into production.

No.

Yes. Begin with one piece and mention the others in the conversation.

Not at this stage. Every piece in the collection is fixed in its form — that is part of the design position.

All Nava pieces are made to order. Production takes 18–22 days from order confirmation. Delivery is additional depending on your location.

Delivery is free across India.

Not currently.

Because every piece is made to order specifically for you, we do not accept returns. If your piece arrives damaged or with a manufacturing defect, contact us within 48 hours of delivery and we will resolve it.

Exchanges are not offered as a standard option. Write to us if you have a specific concern — we will consider it on a case by case basis.

Via the Contact page, or directly on WhatsApp at +91 73567 74555.